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### Why are only photos and not videos being uploaded to Immich?
This often happens when using a reverse proxy or cloudflare tunnel in front of Immich. Make sure to set your reverse proxy to allow large POST requests. In `nginx`, set `client_max_body_size 50000M;` or similar. Also check the disk space of your reverse proxy, in some cases proxies cache requests to disk before passing them on, and if disk space runs out the request fails.
This often happens when using a reverse proxy (such as nginx or Cloudflare tunnel) in front of Immich. Make sure to set your reverse proxy to allow large POST requests. In `nginx`, set `client_max_body_size 50000M;` or similar. Also check the disk space of your reverse proxy, in some cases proxies cache requests to disk before passing them on, and if disk space runs out the request fails.
### In the uploads folder, why are photos stored in the wrong date?
This is fixed by running the storage migration job.
### How can I hide photos from the timeline?
You can archive them.
### How can I backup data from Immich?
See [backup and restore](/docs/administration/backup-and-restore.md).

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### How does smart search work?
Immich uses CLIP models, for more information about CLIP and its capabilities. Read about it [here](https://openai.com/research/clip).
Immich uses CLIP models, for more information about CLIP and its capabilities read about it [here](https://openai.com/research/clip).
### How does facial recognition work?
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On the other hand, Immich uses a thumbnail image created from the video in order to scan it for a face, if there is a face in the thumbnail image of the video, Immich will try to recognize a face in thumbnail.
### Does Immich have animal recognition?
No.
No.
### The immich_model-cache volume takes up a lot of space, what could be the problem?
If you installed several models and chose not to use some of them, it might be worth deleting the old models that are in immich_model-cache.
To be able to do this you can run:
- `docker run -it --rm -v immich_model-cache:/mnt ubuntu bash`
- `cd mnt`
- `ls`
- and delete unused models with `rm -r <model_name>`.

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### Why is Immich slow on low-memory systems like the Raspberry Pi?
Immich optionally uses machine learning for several features. However, it can be too heavy to run on a Raspberry Pi. You can [mitigate](/docs/FAQ/Performance-FAQ#how-can-i-lower-immichs-cpu-usage) this or [disable](/docs/FAQ/Machine-Learning-FAQ#how-can-i-disable-machine-learning) machine learning entirely.
Immich optionally uses machine learning for several features. However, it can be too heavy to run on a Raspberry Pi. You can [mitigate](/docs/FAQ/Performance-FAQ#how-can-i-lower-immichs-cpu-usage) this or transfer to host Immich's machine-learning container on a [more powerful system](/docs/guides/remote-machine-learning) ,or [disable](/docs/FAQ/Machine-Learning-FAQ#how-can-i-disable-machine-learning) machine learning entirely.
### How can I lower Immich's CPU and RAM usage?

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# Comparison
If you're new here and came from other photo self-hosting alternatives you might want to look at a comparison between Immich and your current self-hosting.
Here you can see a [comparison between the various OpenSource Photo Libraries including Immich](https://meichthys.github.io/foss_photo_libraries/).
Here you can see a [comparison between the various OpenSource Photo Libraries](https://meichthys.github.io/foss_photo_libraries/) including Immich.
:::note

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# Help Me!

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# Logo

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# Quick Start

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# Support The Project